Issues with the pump

We receive some inquiries regarding issues with the pump. If it hasn't been used for a while, the manometer can get stuck. The issue can quickly be resolved.

 

Please follow the same procedure as shown below:

 

 

If the solution shown above, is unsuccessful, please follow these steps:

1) Make sure the pump is firmly tightened to the SUP

2) There has to be a certain amount of air-pressure inside the SUP, before the manometer can detect it. Pump an additional amount of air inside the SUP, to make sure the manometer can measure the pressure .

 

If the issue continues, please contact customer support.